Last updated date: 25th February 2022
This policy describes the types of information we may collect from you or that you may provide when you visit the website located at www.omah.io, any of our social media sites, or any other online site hosted or managed by us (collectively, the “Sites”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect on the Sites and in email, text, and other electronic messages between you and the Sites. It does not apply to information collected by us offline or through any other means, including on any website operated by any third party or by any third party that may link to or be accessible from or on the Sites.
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:
In particular, we have collected the following categories of personal information from our users within the last twelve (12) months:
Common examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number and other similar identifiers.
Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
We collect this information:
The types of personal information we collect depend on your level of engagement with the Sites. The higher the level, the more personal information we require to provide our services.
From registered and unregistered users of the Sites, we automatically receive and record personal information whenever you interact with the Sites. This includes IP address data from our server logs, cookie information, the pages you request, and the URL of the site you visited before the Sites. If you use our mobile applications (“App Users”), we also collect the user-resettable mobile device ID (such as the ID for Advertising on iOS and Android ID on Android) and your geo-location information so that we can interact with you to provide geo-specific information, such as properties for sale near you and information about listing your property for sale. Your IP address serves the same function if you are using our website. If you want to turn off our access to your geo-location, you can modify “location services” within your iOS or Android device settings.
When you submit a property tour, evaluation or offer request, we will ask for your tour date and time preferences, as well as your phone number. We will also ask some questions so that our agent can verify your identity. When you meet up with one of our agents at the property, the agent will ask you to verify your identity, and may even ask for a photo ID. At this point, your relationship with us is not just online.
We use your personal information to communicate with you about your accounts and property tours, searches and sales by email. You may also subscribe to Listing Alert Emails with customized summaries of properties for sale. If you opt-in to also receive marketing email messages, we may send you Omah-related news, surveys or promotions. If you do not want to receive alerts or marketing emails from us, please click the unsubscribe link at the bottom of the unwanted email.
We also use personal information that we collect about you or that you provide to us, including any personal information, to:
In addition, we use the User-ID feature of Google Analytics to help us enhance your user experience. User-ID lets us associate a persistent ID for you with your engagement data from one or more sessions initiated from one or more devices. This ability to connect your contacts with us into a single thread also provides us with a more unified, holistic story about your relationship with our business. We will use the information received through our use of User-ID in the manner described above. If you would like to opt out of our use of this service, you may do so by following the instructions found under “Updating Personal Information” below.
We may also disclose your personal information:
We may also disclose aggregated information about our users, and information that does not identify any individual, without restriction.
In the preceding twelve (12) months, we have not disclosed or sold personal information.
If you are an Omah Client, the following disclosures apply to you:
The technologies we use for this automatic data collection may include:
Omah Cookies: We put Omah cookies on your computer to help us keep track of when you were last on our Sites, and what you last searched on the Sites. While you are free to disable cookies on your browser, we recommend that you leave cookies activated to take advantage of some of the most useful Omah features
Opting Out of Targeted Advertising: If you do not wish to have us collect, use and share information about you to deliver targeted online advertising, please email us at the email address provided below. Please note that most opt-out mechanisms are cookie-based and will only affect the specific computer and browser that is used to submit an opt-out request. If you have multiple computers or change computers, or use multiple browsers, you will need to submit opt-out requests for each such computer or browser. In addition, if you delete, block or otherwise restrict cookies, you will need to renew your opt-out choices to ensure that any opt-out cookies remain effective.
Opting Out of Mobile Device ID Tracking: If you use a mobile device, you may reset the identifier or opt out of receiving interest-based ads in your mobile apps. Android Users will need to open the “Google Settings” or “Settings” App -> Accounts -> Ads -> and check the option “Opt out of interest-based ads.” You may also reset the Android advertising ID to a new randomly generated subpoena by tapping “Reset advertising ID.” Apple iOS users may turn off ad tracking using the Apple ID for Advertising by navigating through the following screens: Settings -> Privacy -> Advertising. On the Advertising screen, you may tap “Limit Ad Tracking” to opt-out of receiving ads targeted to your interest, or you may reset your advertising ID.
Opting Out Generally: The Self-Regulatory Program for Online Behavioral Advertising program provides consumers with the ability to opt-out of having their online behaviour recorded and used for advertising purposes. To opt-out of having your online behaviour collected for advertising purposes (for example, serving Omah ads to you on Facebook), email us at the email address provided below for instructions. Choices you make are both browser and device-specific. This means that, for example, if you opt out when using Safari on your phone, you will not be opted out on Firefox or on your laptop.
7. Our Protection of Your Information We store the information we collect from you in the United Kingdom. If you are located outside the United Kingdom and choose to use our Sites, we may store and process the information you provide to us in the United Kingdom. We take appropriate administrative, physical and electronic measures designed to protect the information that we collect from or about you from unauthorized access, use or disclosure. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will attempt to protect your personal information, the transmission of personal information to and from the Sites is at your own risk. You should only access the Sites within a secure environment.
Children The Sites are intended for use by adults. The Sites are not designed nor intended to collect personal information from children under the age of eighteen. If a child under the age of eighteen has provided us with personal information, we ask that a parent or guardian contact us at the email address provided below. Please mark your inquiries “DPA Information Request.”Parents should always supervise their children while online.
9. Updating Personal Information Based on the laws of some jurisdictions, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at the email address provided below. We will respond to your request within 30 days.